Refund Policy

RETURNS & EXCHANGES CRITERIA

• Items must be returned within 10 days of receiving it.
• All items must be unused.
• All items must be in the original packaging and in good condition.
• All shipping costs are the responsibility of the customer and is non-refundable.
• Upon inspection, the item has to be in resalable condition.

Items with any of the following conditions cannot returned:

• Items with broken product seals.

• Items that have been damaged through customer use or abused.

• Items not purchased through Nailsdeep.com

*Note: Returned products will be inspected and if items are determined to be used, damaged or tampered with, will be non-refundable. Refunds will be issued as store credit in the form of a gift card.

TERMS & CONDITIONS

• Returns & Exchanges will be processed within 5-10 business days upon receipt of the package.
• The buyer is responsible for all shipping fees. Original and return shipping fees are non-refundable.
• If you receive a defective or wrong item, please write us at beautynailsdeep@gmail.com
• We inspect all Returns & Exchanges and reserve the right to deny or refuse a full refund based on the returned condition.
• Returns & Exchanges that don’t meet our Return Criteria, including return instructions, are subject to delayed processing times, store credit, restocking fees, or denial.
• You will receive an email confirmation once your Return or Exchange has been processed. By purchasing from nailsdeep.com, you accept these terms and conditions.